Once an instructor has required LockDown Browser for an exam, it is very easy for students to download, install, and use LockDown Browser to take their online test. The following steps guide a student through the process. Instructors can provide steps 1 through 4 of this article to students for guidance if necessary.
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1) Download & Install
If students are required to install LockDown Browser themselves, they’ll receive a download URL unique to that institution. From that link, the student can confirm system requirements and whether to install the Windows or Mac version of the application. They can also view a quick video that explains the software. iPad users can install the LockDown Browser iPad app from the App Store. Instructions for using the iPad app can be found here. (Note that instructors can determine if iPad use is allowed in the LockDown Browser settings.)
If students are required to install LockDown Browser themselves, they’ll receive a download URL unique to that institution. From that link, the student can confirm system requirements and whether to install the Windows or Mac version of the application. They can also view a quick video that explains the software. iPad users can install the LockDown Browser iPad app from the App Store. Instructions for using the iPad app can be found here. (Note that instructors can determine if iPad use is allowed in the LockDown Browser settings.)
. On a PC, locate the “LockDown Browser” shortcut on the desktop and double-click it. For Mac users, launch “LockDown Browser” from the Applications folder. If prompted to close a blocked program (e.g. Screen capture, instant messaging) choose Yes when prompted. The download link for Respondus Lockdown Browser. O Verify your platform (Mac/PC) 2. Complete the process of downloading the browser. Once finished, open Respondus Lockdown Browser from your computer and log in to D2L via Respondus Lockdown Browser to take the quiz. Click Download Firefox. Note: If you want to have a choice of the language for your Firefox installation, click the Download options and other languages link instead. Once the download has completed, the file (Firefox.dmg) may open by itself and pop open a Finder window containing the Firefox application. Find the Respondus Lockdown Browser module on the Blackboard page once you login. Click on the click here link to start the download. If you have a Mac, click on Do you need the Mac Version? Then click Install Now. If you have a Windows device, click Install Now. If having problems downloading to a Mac, use the Chrome browser to.
The first time you use your browser to click the “Launch LockDown Browser” button, a dialog window will appear. You will continue to see this dialog every time you click the launch button, unless you also select the “Remember my choice” option. Google Chrome dialog (Windows): Google Chrome dialog (Mac).
The installation process is fast and easy, and the browser only needs to be installed once to a computer.
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2) Start the Browser
To start LockDown Browser, locate the “LockDown Browser” icon on the desktop and double-click it. (Mac users can find it in their Applications folder.)
To start LockDown Browser, locate the “LockDown Browser” icon on the desktop and double-click it. (Mac users can find it in their Applications folder.)
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Alternatively, Windows users can go to “Start', locate 'All Programs,” select “Respondus,” and click “Respondus LockDown Browser.”
Some learning systems require that students first open a standard browser, log in to the course, locate the exam, and then use the 'Launch LockDown Browser' button. This will automatically launch LockDown Browser. Students can then start the exam (Step 4 below).
3) Login to Course and Select Exam
At start-up, LockDown Browser will automatically go to the login page for the institution’s learning management system. Students simply log in and navigate to the exam, just as they would in a regular browser.
At start-up, LockDown Browser will automatically go to the login page for the institution’s learning management system. Students simply log in and navigate to the exam, just as they would in a regular browser.
Note: If a student tries to access the exam using a regular browser, they will encounter a message indicating that they must instead use LockDown Browser, as shown here.
4) Taking an Exam
Once the exam has started, students are locked into the exam. They’re unable to print, copy, go to other web addresses, or access other applications on the computer. Web searches, instant messaging, minimizing the browser, and hundreds of other functions are also prevented. Once the exam is completed, students are permitted to exit the browser and their computer will return to its normal state. If a student needs to exit the exam before submitting it, for example in case of an emergency or internet failure, they are required to enter a reason for exiting the exam early. (Instructors can then view this within the LockDown Browser dashboard.)
Once the exam has started, students are locked into the exam. They’re unable to print, copy, go to other web addresses, or access other applications on the computer. Web searches, instant messaging, minimizing the browser, and hundreds of other functions are also prevented. Once the exam is completed, students are permitted to exit the browser and their computer will return to its normal state. If a student needs to exit the exam before submitting it, for example in case of an emergency or internet failure, they are required to enter a reason for exiting the exam early. (Instructors can then view this within the LockDown Browser dashboard.)
Two Additional Tips
To make the student experience go smoothly, we recommend that instructors create a brief, non-graded exam that requires the use of LockDown Browser, to be taken prior to any graded exams. The practice exam will familiarize students with the software and ensure that it has been installed properly.
Another helpful tool is the student version of the LockDown Browser Student Quick Start Guide, found in LockDown Browser Resources. It’s just one page and can be easily distributed from the online course.
If you are seeing nothing happen when you click on the “Launch LockDown Browser” button in your quiz, it’s possible that you may have set your browser to not permit LockDown Browser to open. Depending on the browser you’re using, it’s also possible you designated the wrong app to open the LockDown Browser required exam.
The first time you use your browser to click the “Launch LockDown Browser” button, a dialog window will appear. You will continue to see this dialog every time you click the launch button, unless you also select the “Remember my choice” option.
Google Chrome dialog (Windows):
Google Chrome dialog (Mac):
For Chrome, it’s best to select the “Remember my choice” option and then you must also select the OPEN URL button (Windows) or Open LockDown Browser (Mac). If you select the “Remember my choice” optionand then you mistakenly select “Don’t Open”, Chrome will remember your choice and the “Launch LockDown Browser” button will no longer work. Clicking on it will have no result whatsoever.
To fix this in Chrome, click on the “Customize and Control” icon.
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Select “Settings” in the pull-down list, then scroll to the bottom of the page and select “Show Advanced Settings”. Scroll to the bottom of the advanced settings page, and click on “Reset Settings”.
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This will delete the “Don’t open” LockDown Browser designation you may have mistakenly set earlier and should allow the “Launch LockDown Browser” button to work again.
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Firefox: The first time you use Firefox to click the “Launch LockDown Browser” button, a dialog window will appear. You should select LockDown Browser. We also recommend selecting the “Remember my choice” option. After doing this, click 'open link.'
If Firefox is not automatically starting LockDown Browser when you click on the “Launch LockDown Browser” button, or another app is opening, you may have the wrong application designated. To check this, in Firefox go to tools > options. You can also click on the “Open Menu” icon, then select “Options'.
Once you select “Options” from the menu, select “Applications” and ensure that the application type “RLDB” is set to be opened by LockDown Browser.
Safari, Internet Explorer and the Edge browser all have similar dialogue windows that will appear when you click the “Launch LockDown Browser” button. For more information, click here.